We only use high-quality ingredients in every meal. We support local vendors and aim to purchase the highest quality ingredients. All of our meat is hormone and anti-biotic free, our fish is wild caught and our vegetables are sourced locally and are organic-pesticide free.
When you sign up for a subscription, you are charged every week and have food shipped to you every week by default - unless, of course, you choose to skip a week of food or pause or cancel your subscription. We also offer a bi-weekly option during checkout.
In your subscription dashboard, aside from the meals you selected for your first order, we also display seven future orders. These are based on pre-selected meals identical to your original order.
The menu we select for each order is based on the meals you selected during your first order. You are free to go in and update the meals for any future week to whatever you desire, provided you do so by the order cutoff date for each week.
All subscription updates must be complete before Sundays at 9:00 pm EST. After this time, we are unable to make any edits or cancel your orders.
We will send you an email reminder one day before your billing cycle so you can make any necessary changes to your account.
Meals arrive fresh, not frozen. At Fuel, we prioritize delivering the highest quality and freshness to your doorstep. Our meals are meticulously crafted and then immediately chilled before packaging to preserve their nutritional value and flavor. This ensures that when your Fuel Meals arrive, they are in optimal condition, ready to be conveniently heated and enjoyed.
Chilled Packaging: Our meals are carefully sealed and packed in insulated coolers with gel packs to maintain freshness for up to 3 days in transit. This method of preservation guarantees the freshness and quality of your Fuel Meals upon arrival.
After that, sealed meals maintain freshness for 7 days in the fridge and 3 months in the freezer.
All orders ship out of our facility on Mondays. Once your order is shipped, meals will be in transit for 1-2 days.
For example, if you place an order on a Monday, your order will ship out the following Monday and arrive at your door 1-2 days later based on shipping location.
When will I receive my order tracking information?
You'll receive a shipping confirmation email with your FedEx tracking number and expected delivery date. For the most up-to-date order updates, we recommend tracking your order with FedEx and signing up for SMS alerts.
*Please note that deliveries can sometimes arrive as late as 10 PM.
All new orders ship the following Monday. For example, if you place your first order on a Tuesday, it will ship the following Monday.
Please note: once you place your order, it cannot be edited or cancelled.
Going forward, all of our meals are prepped and shipped on Mondays. Based on your location, you’ll receive your Fuel Meals 1-2 days later on Tuesdays or Wednesdays.
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